Pharmacy Visitor’s Knowledge Correlation to Their Respond Through Self-Medication with Antibiotics Refusal

Kaitan Pengetahuan dengan Respon Pengunjung Apotek terhadap Penolakan Pelayanan Pengobatan Mandiri dengan Antibiotik

Abstract

Self-medication with antibiotics still remains a problem in Indonesia and most of antibiotics sources was
pharmacy. Several pharmacies might refuse to serve antibiotics without prescriptions but the number of selfmedication with antibiotics remains high. This study aimed to analyze the correlation of pharmacy visitors
antibiotics knowledge to their respond through self-medication with antibiotics refusal. A cross sectional
study was conducted at a pharmacy in Kebonsari Surabaya from January to February 2020 using
questionnaire to measure respondents antibiotics knowledge and their respond when facing refusal in
getting antibiotics. Respondents knowledge was classified into three categories and was analyzed for its
correlation to their respond using Fisher exact test. There were 82 respondents recruited. Of them, 64,63%
had a good knowledge and the remains had enough knowledge about antibiotics while 75,60% had
experience in doing self-medications with antibiotics. There were no correlation between the level of
knowledge and their experience in doing self-medication with antibiotics (p-value 0,068). However, the level
of knowledge significantly correlate to their respond in facing pharmacy refusal that most of whom had
good knowledge were tent to face the doctor while the majority of whom had enough knowledge were likely
to go to the other pharmacy which still serve antibiotics without prescriptions. The strengthening in
education and regulation about antibiotics will play a big contibrution in controlling self-medication with
antibiotics phenomenon.